Hand and Stone of Miami Lakes is seeking an energetic and professional Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

Hand and Stone Massage and Facial Spa of Miami Lakes is a rapidly growing membership based spa with over 400 locations nationwide. We're located in the Cypress Village Shopping Center at 7423 Miami Lakes Drive Miami Lakes, FL 33014. Come learn more about this great location and the Hand and Stone brand!

Spa Associates are responsible for Front Desk operations with an importance on delivering an exceptional level of customer service. We are looking for candidates who are flexible with their schedule, dependable, motivated and should have excellent communication and selling skills. Appreciation for the health and wellness benefits from massage and skin care services are necessary.

The primary Qualifications and Requirements of this role include, but are not limited to:

Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage/facial spa therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Must have experience selling membership programs.
Team player
Great computer skills
Perform various other duties as assigned

What’s in it for you?

Hourly wage plus commissions and bonuses
Flexible schedules
Professional and safe work environment
Employee discounts
Employee rewards program/employee referral bonus
Contests

Job Requirements:

Knowledge of Microsoft Office application, Millennium (will train) and basic accounting principles.
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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Hand & Stone Advantages

Being part of the Hand & Stone team enables you to take advantage of these exclusive benefits:

Career Advancement Opportunities

Flexible Schedule

Sense of Community Culture

Employee Rewards Program

In-house contests and bonus opportunities, Employee referral bonuses

Continuing Education

Discounts

ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care